春节假期前，外贸人需要提前做好这些事（内含放假通知模板）

桃花依旧笑春风

春节放假前，外贸人需要为年后的订单做一些准备，特别要记得给正在合作中的客户发邮件告知公司放假事宜。

虽然很多国外客户都知道春节放假，但是并不清楚我们放假的具体时间，且春节期间如果客户有采购安排，也可以提前告知一下进度，做好年前和年后的工作衔接。

因此，正在跟进的客户，我们要在放假前告知客户的合作进度，让客户有个心理准备，尤其要告诉客户我们的应急联系方式，如果假期有突发情况，可以随时联系上。

下面贸贸给大家整理了一些邮件模板。

模板一

通知客户我们的放假时间

Dear XXX:
We would like to take this opportunity to thank you for your kind support all this while.
Please kindly be advised that our company will be closed from XXX to XXX, in observance of the Chinese traditional festival, Spring Festival.
Any orders will be accepted but will not be processed until XXX, the first business day after the Spring Festival. Sorry for any inconvenience caused.
Thanks & Best regards，XXXCompany NameTel: +86-XXXXXXX

模板二

建议客户提前下单

Dear XXX,
Please note we will begin our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we could arrange pre-production process accordingly.
Kindly contact our sales rep for any issues in this period. Sorry for the inconvenience of you!
Best regards,XXXCompany NameTel: +86-XXXXXXX

模板三

引导客户尽快下单

Dear XXX,
We are pleased to inform you that our Chinese New Year holiday start from XXX to XXX. All the orders placed after XXX will be processed after we come back from holiday.
Hence our office and warehouse are closed during the above period.
Should you need any orders in the near future and/or need any assistance.
Please feel free to contact us before our long holiday so that we can make work for you in advance.
Happy New Year to you and your family!
Thanks & Best regards,XXXCompany NameTel: +86-XXXXXXX

模板四

提醒客户耐心等待包裹处理

Dear valued customer,
According to the coming Chinese New Year,
I would like kindly to remind you that, the package would be delayed during this time. Owning to the New Year's holiday, the number of shipping package is greatly increasing, while the post office and customs will have holiday off during this time, which directly affect the handling time.
We appreciate your understanding and patience. You are also welcome to contact us about more solutions.
Yours Sincerely,XXXCompany NameTel: +86-XXXXXXX

模板五

催老客户在放假前付款

Dear XXX,
Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.
Yours Sincerely,XXXCompany NameTel: +86-XXXXXXX

自动回复

一些新客户有可能不清楚春节假期时间，他们发来询盘或者其他的邮件。不给客户任何消息的话，给客户的体验感会很不好。因此，外贸人可以在邮箱中为此设置一个特殊的自动回复。

1. Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.

2. Please be informed that our office will be closed from XXX to XXX for the Chinese New Year Holiday. The business will resume from XXX. If you have any urgent support issue during holidays, please contact me at WhatsApp. Thanks for your kind understanding.

以上的模板各位贸友们可以作为参考哦～

希望大家放假回来打开邮箱，满满全是询盘和订单！

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